Coati Representative Office is your reliable and trusted provider in the buyers’ market of Russia and the CIS. We are happy to provide your business with a representation service, so that you could reach your customers and win your market share.

Representative Office is a division of Coati Travel, a multifunctional travel management company (TMC).

Since 2014, the company has successfully provided services in the sphere of business tourism (with a primary focus on corporate travel), MICE and incoming. Holding a stable position in the market, we have accumulated great expertise and skills to address our clients’ needs, manage their problems effectively and deliver the best travel solutions. All this allows us to enjoy steady demand for our services in the industry. After developing a broad partner network and accumulating considerable experience in the luxury segment, we’ve decided to set up a representative office in the company, so that foreign hotels and DMCs could take a market share in Russia and the CIS, despite all the negative impacts of the global pandemic.

Having extensive experience in brand development, sales and marketing as well as a globe base of potential buyers in the b2b segment, we are ready to become your representatives in Russia and the CIS and provide you with the following services:

Sales & Marketing:

- building and developing cooperation with key players on the market (tour operators, concierge-companies, corporations, boutique/luxury travel agencies, MICE companies etc);

- regular sales calls to the key players on the market;

- organization of product seminars, webinars, presentations and other business-meetings;

- organization of familiarisation trips for market leaders;

- sales visits to Russian regions and the CIS;

- brand recognition: translations of sales manuals and fact sheets. Adaptation of contents into Russian.

- sales support;

- support in signing a contract;

- conducting regular market analysis and identifying new trends that can create additional revenue streams.

Digital solutions:

- regular-based email shots, press releases on our database with your updates, news, special offers, etc. Tracking, regular follow up;

- your presence on specialized sites (on websites, in thematic forums, private travel communities, groups in social networks etc);

- manage comments and feedbacks;

- promotion through popular resources (blogs, online-magazines etc);

- interaction with bloggers, opinion leaders and celebrities.

Media and PR:

- manage and develop your current portfolio;

- interaction with mass-media, magazines, exclusive media networks;

- qualified translations of advertising copy and public relation/press release materials;

- newsletters and press release production;

- printing arrangements, distribution of your print materials;

- cross promotion with press and tourism companies.

Our services are not limited to those listed above. We always welcome to any additional work necessary for you. All the mentioned steps lead us straight to the ultimate goal – to provide your hotel or DMC with a stable inflow of byers from Russia and Russian- speaking countries, ensure brand awareness and customer loyalty.